The Royal Wolverhampton NHS Trust is one of the largest acute providers in the West Midlands. With Cannock Chase Hospital joining the Trust in November 2014, a requirement was identified for a new ‘dose and post’ laboratory service for tests that had previously been performed by Stafford Hospital. The Trust chose to work with INRstar to help set up a new system to support this, as the company had already worked with the Trust’s Community Services for their POCT anticoagulation hub.
The Trust wanted to ensure quality of data transfer between INRstar and their Laboratory Information Management System (LIMS) in order to prevent transcription errors and thereby enhance patient safety. Sullivan Cuff Software worked with the Trust to create an ‘HL7 Interface’ which enabled integration with the Laboratory Information Management System. The interface files back to INRstar to avoid the need for duplicate manual entries, which is saving time and reducing the risk of manual entry error at the laboratory.
Graham Danks, Pathology Services Manager at the Royal Wolverhampton NHS Trust explains:
“We already used INRstar in the community and therefore it made sense to consolidate onto a single system. The new system enables us to provide accurate results in real time and has very good audit tools to monitor TTRs (Time in Therapeutic Range). The system is easy to use and no downtime has been reported.”
“INRstar provided a project lead and worked closely with our team to deliver our project in a very short time frame. Nothing was too much to ask and they carried out several extraction tests, which exceeded expectations. They are a very professional company who deliver projects on time and on budget. Nothing is too much trouble and they work closely with all key stakeholders. They also worked out of hours and did not raise any concerns, which is very refreshing.”
Jayne Parkes, Head Biomedical Scientist (Haematology) Royal Wolverhampton supports:
“The training was excellent and the INRstar system is so much better than dosing packages I have used in the past. The HL7 link has improved patient care and safety due to reduced potential transcription errors.”