LumiraDx Care Solutions UK Limited Ltd trading as LumiraDx Care Solutions is committed to protecting and respecting your privacy.

This policy, together with our Website Terms of Use and any other documents referred to in it, tells you what information we collect from you, or that you may give to us, how the information is collected, and how the information will be processed by us. Please ensure that you have read this policy and that you understand how we will collect and use your personal data. By visiting www.lumiraDxcaresolutions.com (“our site”) you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is LumiraDx Care Solutions UK Ltd (“we”).

Information we may collect from you

We may collect and process the following data about you:

Information you give us

You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide if you use our site, subscribe to our service, participate in discussion boards or other social media functions on our site, and when you report a problem with our site. The information you give us may include your name, address, and email address and phone number, financial and credit card information.

Information we collect about you

With regard to each of your visits to our site, we may automatically collect the following information:

Information we receive from other sources

We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Cookie Purpose Further Information
_dc_gtm_UA-3276543-1 These are used to collect information about how our visitors use the site in an anonymous form. Information collected includes the number of visitors to the site, where visitors came from, and the pages they visited on this site. We use this information to help us to improve this site. Expires end of session
_dc_gtm_UA-3276543-3 Expires end of session
_ga We use this to distinguish our sites unique users by allocating a randomly generated number as a client id. It is used to calculate visitor, session and campaign data for the sites analytics reports so that we can improve the performance of our site. Expires end of session
nf_wp_session This is a first party cookie that we use to manage visitor contact form interactions with the site. Expires end of session
wfvt_2088347440 These are first party cookies that we use to ensure site security and performance. Expires end of session
Wfvt_367464818 Expires end of session
Wordfence_verified human These are first party cookies that we use to ensure site security and performance. Expires 24 hours after set/update

 

Uses made of the information

We use information held about you in the following ways:

Information you give to us

We will use this information:

Information we collect about you

We will use this information:

Information we receive from other sources

We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

We may disclose your personal information to third parties:

Where we store your personal data

All information you provide to us is stored on our secure servers or on secure servers operated by a third party, within the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA, who work for, or on behalf of us, or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by e-mail at hello@lumiradx.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of up to £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy and cookie policy

Any changes we may make to our privacy and cookie policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hello@lumiraDx.co.uk